Terms and Conditions

1. OVERVIEW

All references in this Terms and Conditions of Use Policy to “we,” “us,” or “our” shall refer to DaVinci Arms LLC. All references in this Terms and Conditions of Use Policy to “you” or “your” shall refer to the users of DaVinci Arms LLC’s website. The conditions of these terms shall also be extended to our retail location.
Unless otherwise agreed to in writing by DaVinci Arms LLC , by using the website, you agree to the following Terms and Conditions of Use Policy without limitation or qualification. Please read these terms and conditions carefully before using this website. If you do not agree with the Terms and Conditions of Use Policy, you are not granted permission to use DaVinci Arms LLC’s website.

2. PRIVACY POLICY

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information: We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking technology: The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information: DaVinci Arms LLC may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security: Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy policy contact information: If you have any questions, concerns, or comments about our privacy policy you may contact us through any of the means listed in the Policy Changes section:

3. ORDER RESTRICTIONS

DaVinci Arms LLC will abide by all state laws pertaining to the sale of firearms and firearm accessories both online and in our retail location. DaVinci Arms LLC reserves the right to refuse service without explanation. DaVinci Arms LLC restricts the sale of firearms and other ATF controlled components to our retail location only.

4. THIRD-PARTY LINKS

Our Products may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by DaVinci Arms LLC. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third party website, service, or content from DaVinci Arms LLC, you do so at your own risk and you agree that DaVinci Arms LLC will have no liability arising from your use of or access to any third-party website, service, or content.

5. TRADEMARKS AND COPYRIGHT

All trademarks, service marks and trade names of DaVinci Arms LLC used in the site are trademarks or registered trademarks of DaVinci Arms LLC

6. RETURNS

Firearms, Suppressors and Live Ammunition (Retail): All sales of firearms, suppressors and live ammunition are final and returns are not accepted. Once the transfer has been made to the customers name, the seller will not accept a return under any circumstances. If there a defect in the product or incorrect product has been shipped please follow the Return Merchandise Authorization (RMA) procedure outlined below in order to send the product back to the seller. Sales of these items while limited to our retail location are subject to this return policy. 

All Other purchases (Online): The customer has 15 days from receipt of the goods to request authorization for an exchange. The customer will be responsible for all shipping charges that are not the result of sellers error.  In the case in which the seller ships either damaged or incorrect items, the seller will provide a prepaid shipping label for returns.

Return Merchandise Authorization (RMA): All returns must be accompanied by an RMA.  Please contact us at jsalvador@davinciarms.com to request a RMA number to be issued. Please include the RMA number with the product wen shipping it back to the seller. DaVinci Arms will not be held responsible for packages lost in shipping. 

All returns are to be mailed to:
DaVinci Arms LLC
100 State Street
BLDG 123-A PO BOX 589
Ludlow MA, 01056

7. SHIPPING

All shipping charges are the responsibility of the customer. Shipping costs are determined by the size and weight of the item being purchased and will be shipped by FedEx or UPS. Once the transaction is complete product will ship within 3 business days. In the case of a back order the buyer will be notified prior to the shipment of goods once they are back in stock.  

8. PRODUCT SPECIFICATIONS

The seller has to the best of their ability described the details of the product. The seller reserves the right to amend product descriptions to correct any errors. All prices are listed in United States dollar (USD) and standard units of measurement are are listed in, inches (in), pounds (lb)and ounces (oz). Product depiction on the website are intended to give the customers the most accurate representation of the color, however given the variances in viewing product on the consumers screen there may be slight discrepancies to what the color looks like in hand.

9. INDEMNIFICATION

The user agrees to indemnify, defend and hold DaVinci Arms LLC, or any of its affiliates, respective partners, officers, directors, employees, subsidiaries, agents or representatives of any kind (hereinafter collectively called “the related parties”) against any and all liability, actions, claims, demands, judgments, costs, expenses (including, without limitation, reasonable attorneys’ fees), losses and damages (including, without limitation, punitive damages) incurred or suffered by DaVinci Arms LLC or the related parties and arising from or in connection with the user’s breach of any his/her/its representations, warranties, covenant or obligations provided in this Terms and Conditions or the user’s using of the information contained in the Website that results in any damages or losses of any third party.

10. EXPORT COMPLIANCE

The Goods may be subject to U.S. Government export laws and regulations. Buyer shall not export, re-export, or transfer the Goods or Technical Information received from DaVinci Arms LLC without first obtaining the appropriate US Government approvals, if any. DaVinci Arms LLC will cooperate with Buyer to obtain any export licenses Buyer seeks, but obtaining such licensing shall be the exclusive responsibility of Buyer and DaVinci Arms LLC makes no representation or warranty regarding the issuance of export licenses for the Goods.

11. TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. Failure by either party to exercise any of its rights under, or to enforce any provision of, this Agreement will not be deemed a waiver or forfeiture of such rights or ability to enforce such provision. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, that provision will be amended to achieve as nearly as possible the same economic effect of the original provision and the remainder of this Agreement will remain in full force and effect.

12. POLICY CHANGES

DaVinci Arms LLC reserves the right to amend these terms or conditions at any time. The user is bound by such revisions and should therefore periodically visit the Website to review the updated Terms and Conditions. If you have any questions or concerns please feel free to contacts us in any of the following ways:

Phone: 413-583-4327
Email: jsalvador@davinciarms.com
Mail: DaVinci Arms LLC, 100 State Street BLDG 123-A, MA 01056